tag:blogger.com,1999:blog-29004177.post8093019248905312334..comments2023-10-26T15:02:50.331+01:00Comments on Life Is All Cobblers: In which I knowingly break the lawJ.Jhttp://www.blogger.com/profile/04429727115197726031noreply@blogger.comBlogger13125tag:blogger.com,1999:blog-29004177.post-51635739321728035612008-04-25T19:39:00.000+01:002008-04-25T19:39:00.000+01:00Soz to be late to this but you have my deep empath...Soz to be late to this but you have my deep empathy: having travelled by train an awful lot over the years I have encountered far too many Shirleys. Loved your tag for this post btw.Lisa Rullsenberghttps://www.blogger.com/profile/02020425273742237299noreply@blogger.comtag:blogger.com,1999:blog-29004177.post-89088254017255663312008-04-22T08:20:00.000+01:002008-04-22T08:20:00.000+01:00A letter has been sent - I will let you know what ...A letter has been sent - I will let you know what response I get.<BR/><BR/>Thanks to everyone for the support on this.J.Jhttps://www.blogger.com/profile/04429727115197726031noreply@blogger.comtag:blogger.com,1999:blog-29004177.post-22971411167238949132008-04-21T22:40:00.000+01:002008-04-21T22:40:00.000+01:00Public transport always seems to be badly organise...Public transport always seems to be badly organised. You should definitely make a complaint.<BR/><BR/>I hate it when you buy a ticket and no one checks it as youcould've made the journey for free. I have been lucky enough to get away with not paying for the journey between Grange-over-Sands and Barrow-in-Furness a couple of times though!Karenhttps://www.blogger.com/profile/09284082835424987769noreply@blogger.comtag:blogger.com,1999:blog-29004177.post-24583050022511387522008-04-20T17:47:00.000+01:002008-04-20T17:47:00.000+01:00Thank you for making me GET INCREASINGLY ANGRY AS ...Thank you for making me GET INCREASINGLY ANGRY AS I READ THAT!!!!!<BR/><BR/>Damn. <BR/><BR/>Good for you to do what you did though, that was a very satisfying outcome. Now, have you made/are you going to make a complaint about our friend Shirl?trousershttps://www.blogger.com/profile/12879862280895772283noreply@blogger.comtag:blogger.com,1999:blog-29004177.post-8379354993287054732008-04-19T21:44:00.000+01:002008-04-19T21:44:00.000+01:00Fucking jobsworth JJ!Fucking jobsworth JJ!Hollyhttps://www.blogger.com/profile/05034171453165088359noreply@blogger.comtag:blogger.com,1999:blog-29004177.post-31603463419784538422008-04-19T12:40:00.000+01:002008-04-19T12:40:00.000+01:00You MUST write a formal letter of complaint to the...You MUST write a formal letter of complaint to the company. That is not the sort of person who should be dealing with the public. The least they'll do is send you some free tickets! Well maybe, you never know. I got £10 worth of vouchers for complaining once from Scotrail.timesnewromanhttps://www.blogger.com/profile/17719097311722958453noreply@blogger.comtag:blogger.com,1999:blog-29004177.post-969321784444975062008-04-19T09:24:00.000+01:002008-04-19T09:24:00.000+01:00ou might sound angry, & feel you've complained, bu...ou might sound angry, & feel you've complained, but get angrier!<BR/>Write a strong letter to their customer services and moan about the surliness of the staff. Customer care? More like customer care-in-the community! And complain about your inconvenience, hurt feelings, pointlessness of booking on-line, distress at worrying about the fines, and so on. Hit them hard girl! <BR/>At worst you'll get a bland acknowlegement, at best, hopefully some money off vouchers for your next trip. <BR/>And if you're not happy with your reply feel free to send a line to your local rag...<BR/><BR/>Not that complaints always work out quite right. A good few years ago me & a mate went up to Leighton Buzzard to watch Leighton Town FC, for a midweek game, not involving Dulwich Hamlet, as we both fancied visiting the ground, as we'd not been there before. Our train(s) out of Euston, Silverlink, were delayed & we ended up missing kick off. We both shot off letters of compalint, his must have been more articulate & without some of the old fashioned 'Anglo-Saxon' I included in mine. He received a £5 voucher for his next journey, I only got a £1 one! <BR/><BR/>A couple of seasons ago I saw our Reserves in a pre-season match at Andover New Street. The trains out of Waterloo were up the spount, and there were severe delays, though we made ghe trip. But, there and back, our tickets weren't checked. So I sent off a letter claiming I'd bought the ticket, then not made the journey, as I then realised the trains were all delayed & diverted. <BR/>I got a letter back with a refund in vouchers from South West Trains for my £12 re, but MINUS a £5 administration charge! Now I couldn't really complain as I was ripping them off, but they didn't know that. So I did complain again, and included my own personal invoice, asking for £5 for MY TIME in writing to them. The bastards never wrote back!The Fatalisthttps://www.blogger.com/profile/05256673795000009302noreply@blogger.comtag:blogger.com,1999:blog-29004177.post-1021093691134514332008-04-18T21:04:00.000+01:002008-04-18T21:04:00.000+01:00Good for you!!! I have to put my code into a machi...Good for you!!! I have to put my code into a machine at Carlisle station which is often not working. Fortunately if you print off the booking details and reference number on your computer the guard on the train accepts it. (Virgin trains btw)Gillhttps://www.blogger.com/profile/13379877200876051274noreply@blogger.comtag:blogger.com,1999:blog-29004177.post-23780308263312560082008-04-18T16:54:00.000+01:002008-04-18T16:54:00.000+01:00What is the benefit to buying on line if you still...What is the benefit to buying on line if you still have to get tickets from the clerk? <BR/>We can purchase movie tickets on line, then when at the theatre there are three or four vending machines we put our code into to get the actual tickets.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29004177.post-32718995207463067812008-04-18T11:22:00.000+01:002008-04-18T11:22:00.000+01:00Hurrah for Griselda! Take that Midland Mainline! Y...Hurrah for Griselda! Take that Midland Mainline! Yer all a bunch o' tossers!<BR/>What is it with many frontline counter staff in this country? They are meant to be SERVING the public and yet they often treat us as enemies. We pay their wages. The scenario you describe tallies with recent experiences I have had at Sheffield station - including the totally unnanounced closure of the station car park for "maintenance" - not funny when you have driven down to park your car at 7.30 in the morning intending to leave it there for the weekend! No apology. No compensation. No explanation. Have a nice day!Yorkshire Puddinghttps://www.blogger.com/profile/06019673884543913089noreply@blogger.comtag:blogger.com,1999:blog-29004177.post-48145503643333551482008-04-18T10:37:00.000+01:002008-04-18T10:37:00.000+01:00I bet Shirley had to 'train' hard for the job eh? ...I bet Shirley had to 'train' hard for the job eh? At least you're on the right 'track'!cookie monsterhttps://www.blogger.com/profile/05376270629469818426noreply@blogger.comtag:blogger.com,1999:blog-29004177.post-30984667058339821052008-04-18T08:51:00.000+01:002008-04-18T08:51:00.000+01:00Dandelion - please do just that! How someone like ...Dandelion - please do just that! How someone like her can have a job that involves dealing with the public I simply can not comprehend. <BR/><BR/>But yes, once I eventually stopped fuming we all had a great day out.J.Jhttps://www.blogger.com/profile/04429727115197726031noreply@blogger.comtag:blogger.com,1999:blog-29004177.post-34915035483960854412008-04-17T22:51:00.000+01:002008-04-17T22:51:00.000+01:00You see, people like Shirley should not be allowed...You see, people like Shirley should not be allowed. Something should be done. I think an internet campaign would be a good start. I'm gonna to to that train station and point and laugh at her and take pictures. I would urge everyone else to do likewise.<BR/><BR/>Hope you enjoyed your trip despite her efforts.Dandelionhttps://www.blogger.com/profile/12302932867084357713noreply@blogger.com